Entergy Partners: We stand ready to support you. To view instructions on how to complete your PowerSafe training, including ways to secure your proof of training, click here (English) or here (Spanish). Need help? Our Customer Solutions team can be reached at 877-345-1252. You can also reach them via chat or by completing the after hours form - both located on our Help page.
Entergy Partners: We stand ready to support you. To view instructions on how to complete your PowerSafe training, including ways to secure your proof of training, click here (English) or here (Spanish). Need help? Our Customer Solutions team can be reached at 877-345-1252. You can also reach them via chat or by completing the after hours form - both located on our Help page.

Cancelling a Registration

Cancelling a training registration can be completed by an administrator.

Step 1: On the home page, click LOG IN from the main navigation menu.

Step 2: Select the Log in button below Administrators.

Step 3: Enter your company business account username and password and select Log in.

Step 4: You are now on the home screen of the database. In the navigation, select Training, and then Cancellations.

Step 5: Select a search method for your employee registrations using the radio buttons on the left hand side. Click Search. You will see the scheduled registrations below. To cancel the registration, click the pencil icon on the left of the registration.

 Step 6: Choose Cancel Registration in the dialogue box. Click Select.

Step 7: Confirm that you wish to cancel the registration by selecting the Yes, Cancel this registration button.

A dialogue box will appear confirming the cancellation.